Privacy Policy
PURPOSE OF COLLECTING PERSONAL INFORMATION
Collecting customers’ information in relation to matters such as:
– Customer support: purchase, payment, delivery.
– Providing product information, services and support at the request of customers.
– Sending notifications of our latest programs and products.
– Solving arising issues during and after payment.
SCOPE OF INFORMATION COLLECTION
We collect below personal information of customers when order is placed on the website:
- Full name
- Email address
- Phone number
- Address
INFORMATION STORAGE TIME
The member’s personal data will be stored until there is a request to cancel or the member can log in and perform the cancellation. Remaining in all cases, the member’s personal information will be kept confidential on the server of lanternboutiquehoian.com
PERSONS OR ORGANIZATIONS THAT MAY HAVE ACCESS TO SUCH INFORMATION
– For the express carriers, data such as name, address and phone number will be provided regarding delivering the goods.
– For company employees, specialized departments involved in customer servicing during the process of using the product.
– Programs are affiliated, co-implemented, or outsourced for the purposes mentioned in Section 1 and always apply the requirements of personal information security.
– Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
– Business transfer/ acquirement (if any): In the event of a merger or consolidation with another company, the buyer will have the right to access the information we store and maintain, including personal information.
ADDRESS OF INFORMATION COLLECTION AND MANAGEMENT UNIT
– Business Name: LOTUS TRADING INVESTMENT AND TOURISM JOINT STOCK COMPANY
– Business Registration No.: 4001256273
– Issued by: Department of Planning and Investment of Quang Nam Province (August 22, 2022)
– Head Office: 330 Cua Dai Street, Hoi An Dong Ward, Da Nang City, Vietnam
METHODS AND TOOLS FOR USERS TO ACCESS AND EDIT DATA
If you have any requests to access and correct the personal information provided, you can:
– Call directly to the phone number: +84 (0) 235 3923 357
– Send email: [email protected]
Mechanism for receiving and resolving consumer complaints related to the misuse of personal information or the reported scope:
At lanternboutiquehoian.com, the protection of your personal information is very important. You can be assured that the information provided to us will be kept confidential by lanternboutiquehoian.com and not be shared, sold, or rented to anyone else.
lanternboutiquehoian.com commits to only using your information in the following cases:
– Improve service quality for customers
– Settlement of disputes and complaints
– When required by law enforcement.
lanternboutiquehoian.com understands that your rights in the protection of personal information are also our responsibility, so in case of any questions or comments related to the privacy policy of lanternboutiquehoian.com, and regarding personal information being used for the wrong purpose or outside the scope, please contact the hotline +84 (0) 235 3923 357 or email: [email protected] to handle and work directly with customers.